You can switch subscription plans for Xbox Live, Game Pass, and Microsoft 365. However, you can update your payment info and buy a new subscription when your prepaid subscription expires. See Change the payment method or credit card linked to your Microsoft account. Manage my services & subscriptions Prepaid subscriptionsįor prepaid, you can't change how you pay because it's a prepaid subscription. View more topics related to subscriptions To cancel or turn off recurring billing on your subscription, follow the instructions at How to cancel your Microsoft subscription. When your old subscription expires, go to Redeem a gift card or code to your Microsoft account and follow the instructions. To use a prepaid subscription code, turn off recurring billing on the old subscription. If you don't see the option you want, select Add a new way to pay from that list and follow the instructions.Ĭheck with your bank if you get an error message when trying to add a new way to pay, Selecting Change how you pay gives you a list of your current payment options. Get info about paying for a past-due Microsoft subscription.ĭid you buy your Microsoft 365 subscription through a third party? See Manage your Microsoft 365 subscription purchased through a third party. If you have a past-due balance, select Pay now. You won't be able to change how you pay if recurring billing is off, because the subscription has already been paid and will end when its duration expires.

If you don't see Change how you pay, it could be because recurring billing isn't turned on. If you have more than one Microsoft account, make sure you're signing in with the one that applies to the subscription you want to change. If you're updating your child's subscription, make sure you sign in with their account, not yours.įind the subscription in the list, select Manage, and then select Change how you pay. Sign in to Services and subscriptions with your Microsoft account. If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn off recurring billing for a Microsoft subscription.

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